What to expect at your first consultation

On your first appointment, our Osteopaths will take a thorough consultation, perform an examination and provide appropriate treatment all with your consent and in partnership with you. We allow up to 70 minutes for this as we believe it is very important to have a full picture and allow time to discuss our diagnosis & treatment options without you feeling rushed and to allow you to ask as many questions as you need to.

The information we take during the consultation itself will include your personal details, details of your presenting complaint(s), lifestyle, medical history and a system check. This is to ensure we direct the examination correctly and that it is safe to proceed.

For the examination itself, we may ask you to undress to your underwear (during which time we leave the room), so you may wish to bring a pair of shorts (although a towel is provided to protect your modesty if you require one). This enables us to perform a full thorough examination and ensures that aberrant movements are postural imbalances and not hidden by clothing. 

It is likely the examination will include a postural observation, followed by palpation of the area(s) of the complaint as well as surrounding and connected structures. Following this we may ask you to perform movements of the body that relate to the site of your complaint(s), then we will ask you to lay or sit on the couch so that we can then replicate these movements for you. In the videos section, there are some examples of what these tests may involve.

Further testing may then be carried out if deemed necessary, such as active resisted muscle testing, muscle strength testing, muscle length testing, gait analysis, Orthopaedic tests and Neurological tests.

When we have finished, we will explain our diagnosis and discuss the options for treatment and possible side or adverse effects of treatment with you, so that you can make an informed choice in your recovery back to full health

If after our examination, we require further information or we are not able to treat you for medical reasons, we may need to refer you to your GP or a specialist for further assessment.

The treatment itself may include some or all of the techniques/treatments below:

  • Traction,

  • Soft Tissue Treatment (Massage), including Myofascial Release. 

  • Articulations (Gentle Movement of joints) 

  • Oscillations/rocking

  • Stretching

  • Mobilisations / High-Velocity Low Amplitude Thrusts (a safe and painless technique that involves gapping a joint, normally with a characteristic cracking sound).

  • Acupuncture​

  • Ultrasound

  • Exercise therapy

As we are all individuals, comprised of a variety of tissues, such as muscles, ligaments, nerves, blood, fascia and bone, our osteopaths do more than just a five-minute spinal adjustment (crack) all the time (although at times this may be appropriate), as unlike some practitioners, we believe and our patients know, that this has a longer-lasting and more profound effect.

Following treatment, we will often give some exercises for you to do at home, as we believe (and research has shown) that this helps to consolidate the treatment and improve your prognosis.

Finally, if you want to bring a chaperone for support or assistance, you are welcome to do so.

Don’t live in pain; contact us today!

Living in constant physical anguish can limit your experience of life. Osteopathy is a great solution to prevent that from happening. Our Osteopaths look forward to helping you live your best life pain-free. Visit us at our Osteopathy clinics in Croydon and Carshalton Beeches.

Ready to Be Pain-Free?

Want to recover in as little time as possible, and to be as pain-free for as long as possible?

Book your appointment now!

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Patient testimonials


Alan and the team are wonderful. Have been a patient here for 2 years and followed them through both sites. The place is clean, am treated with a smile and care and always come out happy and feeling a few years younger. I would have no reservation recommending Arc Osteopathy for anyone looking for an Osteopath in Croydon.

Naz H

Alan is a very friendly, professional & knowledgeable osteopath. In my case, my neck was feeling much better after the first (same day) appointment and back to normal after a second appointment a week later. Alan also provided video exercises to improve my condition. I will highly recommend the services of Arc Osteopathy! Thank you, Alan!

Elena T

Early last year I was having terrible pain in one of my knees and could barely walk. Over a number of months Alan treated me and showed me what exercises to do and what to avoid. I am now signed off from treatment and enjoying doing everything I did before and more. Thanks to Alan.

Lorraine G

I met Alan in 2013 when I had bruises my ribs. Thanks to him, I was able to climb to the top of Mount Kinabalu in South East Asia two months later. Since then, I swear by him. I cannot recommend him enough. I drive an hour each way to see him for a 30 min session. He is the best osteopath in London.

Shamsah L

Carshalton Osteopathy Opening Times








9.00 am – 2.00 pm

9.00 am – 7.30 pm

2.30 am – 8.00 pm

9.00 am – 2.00 pm

9.00 am – 6.00 pm



Monday              9.00 am – 2.00 pm
Tuesday              9.00 am – 7.30 pm
Wednesday        2.30 pm – 8.00 pm
Thursday            9.00 am – 2.00 pm
Friday                  9.00 am – 6.00 pm
Saturday             Closed
Sunday                Closed

Croydon Osteopathy Opening Times








10.00 am – 8.00 pm

11.00 am – 8.00 pm

9.00 am – 2.00 pm

9.00 am – 8.00 pm

11.00 am – 5.00 pm

9.00 am – 5.30 pm


Monday            10.00 am – 8.00 pm
Tuesday             11.00 am – 8.00 pm
Wednesday         9.00 am – 2.00 pm
Thursday             9.00 am – 8.00 pm
Friday                11.00 am – 5.00 pm
Saturday           9.00 am – 5.30 pm
Sunday                                   Closed